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File a Claim

Online claim reporting is now available for agencies and policyholders through SureConnect®.
Amerisure’s industry-leading claim experience focuses on timely communication, inclusive discussion and collaborative partnership performed by expert employees and enhanced by our SureConnect® digital portal. Our partnership driven approach to claims handling means customers are a part of the process.

Formal claim reviews may be conducted virtually with Amerisure’s expert adjusters.
Online claim reporting is now available for agencies and policyholders through SureConnect®.

TO FILE A CLAIM
Login to SureConnect® below to begin or sign up to gain access and begin the claim filing process. You may also call or email the Claims Department directly.
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1-800-257-1900
place
PO Box 9098, Farmington Hills, MI 48333
Other Ways to File

Amerisure maintains strategically located offices – our Core Service Centers (CSCs) – throughout U.S. We are licensed in all 50 states.

Our Headquarters
26777 Halsted Road
Farmington Hills, MI 48331
Toll-Free: (800) 257-1900
P: (248) 615-9000
F: (248) 615-8602
Arizona
1230 West Washington St. Suite 207, Tempe, AZ 85281
Toll-Free: (888) 624-4477
P: (602) 225-1300
F: (888) 845-9988
Florida
5426 Bay Center Drive,
Suite 200, Tampa, FL 33609
Toll-Free: (800) 282-2743
P: (813) 282-5820
F: (813) 282-6050
Georgia 
1755 N Brown Rd, Suite 300
Lawrenceville, GA 30043
Toll-Free: (800) 230-9338
P: (770) 813-3300
F: (770) 813-3310
Illinois
2300 Cabot Dr., Suite 550
Lisle, IL 60532
Toll-Free: (800) 554-2607
P: (630) 281-4000
F: (630) 281-4072
Indiana
900 E. 96th Street, Suite 275
Indianapolis, IN 46240
Toll-Free: (800) 752-5929
P: (317) 582-5000
F: (800) 528-9187
Minnesota
P: (952) 852-0440
F: (952) 516-5709
Missouri
540 Maryville Centre, Suite 320
St. Louis, MO 63141
Toll-Free: (800) 325-1721
P: (314) 542-1400
F: (314) 542-1430
North Carolina
10735 David Taylor Dr.
Suite 360, Charlotte, NC 28262
Toll-Free: (800) 532-6230
P: (704) 510-1135
F: (704) 510- 8327
Tennessee
51 Germantown Ct., Suite 200
Cordova, TN 38018
Toll-Free: (800) 678-2637
P: (901) 682-3341
F: (901) 683-6001
Texas
5221 North O'Connor Blvd., Suite 400, Irving, TX 75039
Toll-Free: (800) 441-0293
P: (214) 631-6370
F: (214) 630-8326
Virginia
1 Park West Circle, Suite 308
Midlothian, VA 23114
P: (804) 594-7066
F: (804) 482-2736
Additional Claim Tools
This kit is provided to new workers' compensation policyholders and their agents, as well as to all current policyholders when their policies renew. It contains important claims department contact information, instructions, and forms.
Select your carrier below as listed on your policy:
Amerisure Insurance Company
Amerisure Mutual Insurance
Amerisure Partners Insurance Company
Amerisure selected highly respected, independent organizations to form this special Texas Workers’ Compensation Network. The alliance between Amerisure, network providers, CareWorks Managed Care Services was created to reduce costs and provide exceptional value for our Partners For Success® agencies, policyholders and their employees. Through streamlined referral processes, employer controlled/directed care and treatment and return-to-work guidelines, our outcome-oriented focus is founded on medically-based evidence. By combining medical claims and medical management, we have an incredible opportunity to help people lead healthier lives.
Advantages
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Extensive network of best-in-class physicians specializing in workplace injuries providing continuity of care and 24/7 access.
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Broad geographical service areas providing specialists including physical, occupational and rehabilitative services.
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Collaborative approach to proactive claims management with certified case manager, evidence-based medicine, utilization review and on-site bill review.
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Focus can be maintained on customer needs and expectations since adjuster case loads average only 100 pending files
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Reduced employee absenteeism
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Treatment plans tailored according to return-to-work guidelines and protocols
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Effective management of loss costs through strong return to work focus and medical cost containment
Available Texas Workers’ Compensation Networks
UNSURE OF YOUR NETWORK
CONTACT?
Melanie Roberts
place
P.O. Box 1515
Canonsburg, PA 15317
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1-214-583-4490
TEXAS CLAIM CONTACTS
Melanie Roberts
place
P.O. Box 1515
Canonsburg, PA 15317
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1-214-583-4490
PREAUTHORIZATION
place
CareWorks Managed Care Services
83 Wooster Heights Rd., Suite 300
Danbury, CT 06810
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1-800-580-2273

Amerisure Surety

We are committed to being an industry-leading service provider in the commercial construction space. To further broaden our expertise and capabilities in this market, we have formed a new specialty division.
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1-800-257-1900
Learn More