Amerisure is continuing to transform the auto claims process, now with photo-based estimating—a state-of-the-art solution that makes vehicle damage assessments faster, easier, and more convenient. Since launching in partnership with Comsearch, an innovative insurance technology provider, Amerisure claimants have already benefited from this streamlined approach. By reducing wait times and expediting claim resolution, this tool helps policyholders get back on the road quickly while minimizing operational disruptions for businesses.
Why It Matters
Vehicle accidents can take a significant toll on businesses. According to the Occupational Safety and Health Administration (OSHA), motor vehicle crashes cost employers $60 billion annually in medical care, legal expenses, property damage, and lost productivity. The financial burden of each crash averages $16,500, but when an employee is injured, that cost jumps to $74,000—and fatalities can push expenses beyond $500,000. Efficient claims processing plays a crucial role in mitigating these financial impacts.
How it Works
Through a secure platform, claimants can submit photos of their damaged vehicles, often eliminating the need for in-person inspections. This innovative approach significantly reduces processing times, with estimates generated in just 16 hours—compared to the 10 to 11 days typically required when using an independent adjuster. Faster estimates mean repairs can begin sooner, reducing downtime and costs for businesses and policyholders alike.
Customer-Centric Solutions
“The auto physical damage team is excited to have photo-based estimating in their toolkit,” said Matt Michalski, Amerisure’s Vice President of Claims Programs and Shared Services. “Our claimants have good reason to love this option because estimates can be created in hours and repairs can start right away. Solutions like this reinforce our commitment to efficiency and superior customer service, while also reflecting our ongoing dedication to providing contemporary customer-centric solutions. A big thank you to the auto physical damage team for successfully bringing photo-based estimating to Amerisure.”
Looking Ahead
Improving the auto claims experience doesn’t have to be complicated or overwhelming. By leveraging innovative technology like photo-based estimating, businesses can create a more efficient claims process that minimizes downtime and reduces financial strain. Proactively adopting solutions that accelerate claim resolution not only benefits policyholders but also strengthens operational productivity and cost savings for organizations.
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